Professions · Social workers
Meeting notes for social workers.
Multi-agency meetings decide a great deal and are minuted by whoever in the room had the least to say.
A multi-agency meeting brings together health, education, police and social care, each with different information and different thresholds. The value is in the discussion, the actions and who owns them, and yet the person taking the minutes is usually also expected to contribute. Recording the meeting, with everyone told, means the chair can chair and the practitioner can practise, and the record of what each agency agreed to do is attributable to the agency that said it.
Supervision is the other meeting that suffers. Reflective supervision covers caseload, risk, decision-making and the practitioner's own wellbeing, and it is frequently written up as three bullet points weeks later, if it gets written up at all. A transcript and a structured summary make supervision something you can evidence, which matters for the practitioner's development, for the manager's oversight, and for the service on the day practice is scrutinised.
The boundary is important and worth stating plainly. GetNotes is a meeting-notes tool, not a case management system and not a clinical or statutory record of any kind. Case notes, chronologies and assessments still belong in your local authority or agency system, and recording anything involving children, families or service users is a policy and consent question that sits with your organisation rather than with you or with a piece of software.
Where it earns its keep
A professionals' meeting where four agencies commit to actions
Health will chase a referral, school will monitor attendance, the family support worker will visit. Six weeks later nobody can say precisely what was agreed. A speaker-labelled record with action items and owners makes the follow-up review straightforward rather than an exercise in competing recollections.
Supervision that never gets written up
An hour on a difficult case, a decision about escalation and a genuine conversation about how you are coping, followed by a fortnight of not finding time to record it. A transcript and a structured summary mean the supervision exists as a record, which protects both practitioner and service.
Duty handover on a Friday afternoon
Cases pass between teams at the worst possible hour, with detail delivered verbally and at speed. A recorded handover produces a written list of what was passed on and what needs doing over the weekend, rather than a hurried email and a hopeful phone call on Monday.
How GetNotes works
- Record or upload. Hit record on your phone or laptop in the room — or drop in an audio file you already have. No bot joins anything.
- It writes it down. Every word transcribed, every speaker labelled, in 90+ languages including ones that switch mid-sentence.
- Share the minutes.Summary, decisions, and action items with owners — ready before everyone's back at their desk.
Questions, answered
Can I record a home visit or a meeting with a family?
Not without your organisation's approval and the informed consent of the people present. Recording service users raises consent, safeguarding and data protection issues that belong to your agency's policy, not to a software decision. GetNotes is aimed at professional meetings: team meetings, supervision, handovers and multi-agency discussions.
Is GetNotes a replacement for our case management system?
No. GetNotes produces meeting transcripts and structured notes — summary, decisions and action items with owners. Statutory records, chronologies, assessments and case notes must still be recorded in your local authority or agency system. Think of it as removing the burden of minuting meetings, not as a place to store case information.
How does it help with multi-agency meetings specifically?
Automatic speaker labels keep each agency's contribution distinct, and the extracted action items carry owners, so it is clear that the referral sits with health and the attendance monitoring with school. That attribution is what makes the follow-up meeting productive instead of a round of everyone believing someone else was doing it.
Who can see the recordings?
Only your account. Recordings, transcripts and notes sit in private storage protected by row-level security, are processed solely to produce your transcript and notes, and nothing is posted or shared unless you share it. You can delete any meeting permanently, audio included, and should follow your service's retention policy on how long anything is kept.
Other professions
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