Professions · Product managers
Meeting notes for product managers.
A product manager's week is meetings, and the value of each one is entirely in whether the decision made in it gets written down.
Discovery interviews are the meetings worth recording most. A user describing their workaround uses their own words, and those words are what you want in the research repository and in the ticket, not your paraphrase of them. GetNotes returns a speaker-labelled transcript you can quote from and a summary you can circulate, so the insight survives contact with the roadmap review.
On-site customer visits are the ones bot-based tools cannot reach, and they are usually the highest-signal sessions you will run all quarter. Sitting next to someone using your product in a warehouse, a clinic or a branch office produces observations no video call surfaces, because the interruptions and the workarounds are part of the environment. A phone recording the conversation lets you watch their screen and their hands instead of typing.
Then there is the internal machinery: prioritisation sessions, stakeholder workshops, spec reviews and steering meetings, where a decision gets made verbally and half the room leaves with a different version of it. Extracted decisions and action items with owners attached are unglamorous, and they are precisely what stops the same argument reappearing in three weeks with someone insisting that the team had agreed to build the other thing.
Where it earns its keep
A user interview where the workaround is the finding
The customer casually mentions the spreadsheet they maintain alongside your product, which explains a year of confusing usage data. Recorded and transcribed, that sentence goes into the research repository in their words and into the brief as evidence, rather than as your summary of a thing you half-heard.
A prioritisation workshop with eleven stakeholders
Two hours of trade-offs end in a ranked list that three people interpret differently by Friday. A decisions list with names against each item makes the follow-up note short and unambiguous, which is usually enough to stop the ranking being reopened.
A day on site with the people who actually use it
You are standing behind a till, a nurses' station or a loading bay watching your software used in conditions no usability lab reproduces. There is no call for a notetaker bot to join. A phone in your pocket records the running commentary, and you get the transcript on the train home.
How GetNotes works
- Record or upload. Hit record on your phone or laptop in the room — or drop in an audio file you already have. No bot joins anything.
- It writes it down. Every word transcribed, every speaker labelled, in 90+ languages including ones that switch mid-sentence.
- Share the minutes.Summary, decisions, and action items with owners — ready before everyone's back at their desk.
Questions, answered
Can GetNotes join our Zoom sprint reviews?
No bot joins anything, which is deliberate. You can still capture an online review from your own machine in Chrome or Edge: tick the online-meeting option, pick the meeting tab and share its audio, and GetNotes mixes the other participants with your microphone. Otherwise upload a file afterwards. The design centre remains workshops and on-site sessions held in a room.
How does it help with user research specifically?
You get a speaker-labelled transcript alongside the structured summary, so participant quotes stay in the participant's own words and are searchable later. That is what makes a research repository useful six months on, when someone asks whether anyone ever mentioned the problem you are about to build a solution for.
Does it capture action items with owners?
Yes. Claude writes the minutes, pulling out a summary, the decisions reached and action items with owners and deadlines where they were stated in the conversation. For a workshop that generated forty ideas and agreed six, that extraction is the difference between a useful artefact and a photo of a whiteboard.
Is there a limit on how long a session can be?
Pro records up to 3 hours in one go, under a fair-use cap of 25 hours of audio a month. A full day shadowing someone on site therefore needs breaking into sessions, which is usually what you wanted anyway: the morning on the shop floor and the afternoon in the back office become two sets of notes rather than one unnavigable transcript.
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